CANCELLATION POLICY

Low & High Season

1. 31 – 60 days prior to arrival, 50% pre-payment
2. 15 – 30 days prior to arrival, 75% pre-payment
3. 0 – 14 days prior to arrival, 100% pre-payment

Peak Season

1. 91+ days prior to arrival, 50% pre-payment
2. 61 – 90 days prior to arrival, 75% pre-payment
3. 0 – 60 days prior to arrival, 100% pre-payment

Account Name: On Tap Property( Pty) Ltd

Bank Name: Nedbank

Account Number: 1232118931

Branch Code: 123209

Swift Code: NEDSZAJJ

High & Low Season

Only written cancellations will be accepted.
Ensure to receive an acknowledgement of cancellations from reservations

1. 15-30 days prior to arrival, 50% of total accommodation value becomes due
2. 8-14 days prior to arrival, 75% of total accommodation value becomes due
3. 0-7 days prior to arrival, 100% of total accommodation value becomes due

Peak Season

1. 31-60 days prior to arrival, 50% of total accommodation value becomes due
2. 15-30 days prior to arrival, 75% of total accommodation value becomes due
3. 0-14 days prior to arrival, 100% of total accommodation value becomes due